Returns & Exchanges

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Although we hope that you will always be completely satisfied with your purchase(s) from our e-Shop, we do accept returns under certain conditions.

If you wish to be able to return your product and be reimbursed, please follow the instructions below:

  • We cannot accept any item that has been opened or used.
  • In the case of a damaged, defective, or incorrect item, please contact our Customer Care department immediately.
  • Packages must be returned prepaid.  We are unable to accept Collect On Delivery (C.O.D) packages.
  • Return instructions can be found on the delivery packs.