Terms & Conditions

TERMS & CONDITIONS

Are you planning to buy several products from korresbelgium.com?  Do you wish to be the first to receive news and updates concerning our products and offers by saving your information to our web shop?  If that’s the case, we thank you and we welcome you on board!

Before that however, reading carefully and understanding the Terms and Conditions of korresbelgium.com is an important and necessary step especially if you are going to visit our web shop regularly. We understand that this may seem to be somewhat of a homework and for that reason we tried to be clear and brief avoiding confusing legal jargon, when that was possible.

We advise you to read carefully the following section in its entirety, feel free to choose to read first the section(s) that you are most interested in.  However, keep in mind that any participation in this website constitutes the acceptance of all of the following Terms and Conditions.  If you to not agree to abide by what is mentioned below, you are advised to not use this site.

Introduction

This website belongs to KALLISTI S.P.R.L – KORRES EXCLUSIVE BOUTIQUE  company herein after called as KORRES Belgium situated in:

29 Rue de Rollebeek

Grand Sablon – 1000 Bruxelles

This website sells natural beauty products of the Greek KORRES S.A. NATURAL PRODUCTS company and therefore is only available for, and to people who are over 18 and who are able to sign one or more contract(s) in accordance with the law. If you do not qualify as such, you cannot use this website to purchase products.  

The contents presented in www.korresbelgium.com such as the information concerning:

  • The brand of KORRES
  • Product descriptions and product ingredients
  • Information and details concerning the extracts which are used in KORRES products
  • Information about the origins of the KORRES brand,  about the cooperations and the research conducted to create the brand’s products

are published here for informational purposes only. mainly because our goal is to better inform our customers. 

This website shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via this website, and shall not be responsible or liable for any error or omissions in that information.

KORRES Belgium reserves the right to edit the content of this website at any moment and without prior warning.  We cannot at all times guarantee the completeness or at times the accuracy of the content made available on this website.  That briefly means that we cannot accept responsibility for:

  • Interruptions of the website or bugs
  • Damages resulting from an intrusion of a third party that can lead to the modification of any of our information
  • Damages that may be caused to the user’s hardware following the access to the website, or the  download of any of its visual content.

Protection of Personal Data

Your personal data such as your full name your address and email, that you provide to this website, are stored in the client database which belongs to KORRES Belgium.

You should treat all personal information stored in this website as confidential, especially passwords given for registration on a secure place and to inform us immediately in the event where this information could be compromised or known by a third party.

When you use this website you accept that your data is used by KORRES Belgium for the purposes of service management but also for market research and preparation of personalised, promotional and informational campaigns related to our products and offers.

If you do not wish to receive such information, you can send an email to Customer Care or call us at +32 (0)2 513 35 03 during the  open [mk_tooltip text=”opening hours” tooltip_text=”Tuesday to Saturday from 10:00 to 18:30 and Sunday from 11:00 to 17:00″ href=”URL”] of our boutique.  

You have the right to access, modify and delete any personal data that you have stored on your personal account in this website.

We may use your e-mail address to communicate to you news about our products and our seasonal offers. This requires your explicit consent, which is transmitted to us when you accept these terms, when you use this website and have stored your personal information in a form of an account, or whether you have provided yourself your email at our boutique.

KORRES Belgium will not transfer your data to third parties who may be interested in contacting you for commercial purposes and will only use them for purposes specific to the KORRES brand.

KORRES Belgium will not keep your data beyond the legal limit and, whatever the circumstances, beyond the time required for the purposes mentioned above.

KORRES Belgium will take all reasonable measures to protect your data effectively against theft, loss and non-authorised use or access by third parties.

Product Ordering & Product Delivery

Product Ordering

By using this website you acknowledge that all products available for purchase are submitted under these Terms and Conditions and they are intended for personal non-commercial use.  By consequence, re-selling them is strictly prohibited.  This website mainly operates in a B2C (Business to Customer) basis.

KORRES Belgium will not be held responsible for the loss or third party damages, delay or failure to deliver the product(s) due to inaccurate or incomplete information provided by the customer.

Product Delivery

We use the the Belgian Post service bpost to deliver our products to you and each order, depending on its weight and destination, has a delivery fee.  Orders that are equal or surpass the total of seventy-nine (79) euros will not be charged with a delivery fee.  Please note that, if you place a consecutive and / or separate order we will not be able to merge your delivery fee, a delivery fee will be applied for each separate order.

Orders are processed from Monday to Friday and in the order of which we receive them. Orders which are placed after 18:00 on a Friday will be processed and shipped on Monday except if  the upcoming Monday is a holiday.  Orders placed from Monday to Friday before 15:00 can be processed and shipped the same day (except on holidays).  You will always receive a confirmation email once your order is placed with your order details (products, delivery address etc).

KORRES Belgium reserves the right to accept but also to decline your order for any reason at any time.  If your order is declined we immediately inform you and refund you for any charges made in the process and in relation to our website.

Online Payments

All the products you find on the product catalog of this website are available for sale.  We do our best to provide you with detailed and accurate descriptions and the most up-to-date images for each one of our products.  However, since this is an electronic shop (i.e e-shop) all products are digitally represented and therefore it is possible, although very rare, that one’s perception of this digital representation of a product will not accurately correspond to the actual product.

For the moment, you can purchase products on this website with the following methods:

PayPaL

With this payment method, popular for its ease of use, you can pay with all types of credit cards and your account is charged the day your order is placed.  After choosing (all) the product(s) you would like to purchase you pay the amount due via your PayPal account; in order to complete the purchase you will be transferred to your PayPal login and then follow the steps indicated there. If you do not have a PayPal account, you can easily create one by accessing PayPal’s official page here.

Bank transfer

After choosing (all) the product(s) you would like to purchase and the amount to be paid is calculated including the delivery fee, you will have to transfer the amount due into our KBC Bank account: BE04734041809231.  

If you use this method for your purchase(s) you will have to use your Order Number as the payment reference.  Your order won’t be shipped until the funds have cleared in our account.

The korresbelgium.com website and any software – device required to use it may contain information that is confidential and protected by intellectual property law or any other law.  As such, and only in the case that is mentioned otherwise, the intellectual property laws of documents, photos and content that is generated for and is contained on this website are the exclusive property of KORRES S.A. NATURAL PRODUCTS and its affiliates including KORRES Belgium.  This fact, does not grant any permission or rights to do anything other than consult this website.

The reproduction of any content published on this website is only authorised for the exclusive purpose of personal and/or private use.  Reproduction and use of duplicates created for any other purpose, such as for commercial gain, is forbidden.

It is also forbidden to copy, modify, create derivative works, reverse-engineer, disassemble or otherwise attempt to locate the source code (except as provided for by law), sell, attribute, sub-licence or transfer in any way the rights attached to the software.

Likewise, it is also forbidden to modify the software or to use modified versions of this software, and above all including but not limited to with a view to obtaining unauthorised access to the service and access this website by any means other than the interface supplied to the web user by KORRES Belgium for this purpose.

External Links & Cookies

This website contains several internal links to provide you with a better navigation experience.  In addition, we may include external and helpful links or references to other websites to which these Terms and Conditions would not apply.  We encourage you to read the Privacy Policy of every website you visit to and from this website. 

This website uses cookies in order to track and report the website’s activity and traffic.  The purpose of the use of cookies is to provide better services to our audience, customise the site based on their preferences, compile and analyse statistics and trends, and otherwise administer and improve the site for their use.  Such information is not combined with personally identifiable information collected elsewhere on the site unless you have consented.

If you wish to disable the use of cookies while navigating our website, you may do so as there are various ways to disable cookies, depending on the software and device you use to access our website.

Applicable Law – Jurisdiction

This website and its terms of use are subject to the Belgian law.

If you have any complaints please contact our Customer Care department or call us at +32 (0)2 513 35 03 within the [mk_tooltip text=”opening” tooltip_text=”Tuesday to Saturday from 10:30 to 18:30 and on Sundays from 11:00 to 17:00″ href=”URL”] hours of our boutique.  In case of a complaint, the customer is advised to first attempt a visit to our boutique, if that is feasible, in order to inform us about any problems regarding the use of this website or of our products.  This way we can achieve an amicable and direct solution.

Any further disputes shall be settled under Belgian law by the Brussels courts, which have sole jurisdiction unless there is a mandatory statutory provision for the contrary.

The above Terms and Conditions might change for several reasons.  If so an update will be published on the website.  We advise you to check this page regularly especially before you place your order.

Last Update: 13 Feb 2019